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Can I exchange or return my order?

Directions for Requesting a Product Refund:
Merchandise refund requests must be accompanied by the original receipt. You can send the item back to us at the address below at your expense. Once we receive your package, we will promptly process an exchange or issue a refund in accordance with this policy. The NSLS does not refund shipping expenses. The NSLS also can not provide refunds or exchanges for merchandise that is worn or damaged by the customer.

Our return address is:
The National Society of Leadership and Success
Returns/Exchanges
1233 Findlay Street
Cincinnati, OH 45214

Credit Card Payments:
Credit card payments will be refunded in full to the credit card originally charged. No cash refunds for credit card payments.

Check Payments:
Refund checks will be mailed directly to your home address if the initial payment was submitted as a check. Please make sure your home address is accurate in your online member profile.