Your order's arrival time depends on the carrier and your selected shipping method. Once you place an order, you'll receive a tracking number from our shop, allowing you to monitor its progress.
Shipping options include:
- Standard Shipping: 7-14 business days
- Select Shipping: 3-5 business days
- Overnight Shipping: 1-2 business days
Please note that orders placed after 2 pm ET will be processed the following business day and that once your shipment leaves our shop, the carrier assumes full responsibility for its delivery. If you have any inquiries about your order, please contact the carrier directly. If you purchased shipping protection on your order, please contact our NSLS Member Experience team after contacting the carrier if they are unable to assist.
If you haven't received your tracking number, please reach out to a Member Experience Specialist at The NSLS National Office for assistance.
You can reach out team using any of the following:
📚 NSLS Knowledge Base available 24/7
💬 Live Chat, Phone, and Text are available Monday - Friday, 9 a.m. - 6 p.m. ET.
📧 Email: support@nsls.org
📱 Text: 551-249-0282
📞 Phone: 201-222-6544
📞 Toll Free: 800-601-6248