Refunds typically take 3-5 business days to reflect in an account. However, in some cases, it may take up to one billing cycle for the credit to appear on the statement. The timing of refund credits and billing cycles is determined by the policies of the bank or credit card company. For further information on the timing of a refund, it is advisable to contact the bank or credit card company directly.
For any other questions related to membership with The NSLS, our Member Experience team is available to assist and provide further guidance.
📚 NSLS Knowledge Base available 24/7
💬 Live Chat, Phone, and Text are available Monday - Friday, 9 a.m. - 6 p.m. ET.
📧 Email: support@nsls.org
📱 Text: 551-249-0282
📞 Phone: 201-222-6544
📞 Toll Free: 800-601-6248